Photo by Rayan Almuslem on Unsplash
We hope you are well during this crazy time. Last week we decided to start a weekly newsletter to share some of the experiences we have had working with our clients through the pandemic.
Quote of the Week
We've been talking a lot about our culture and our experience with companies who's culture is based around constantly managing chaos - to the point that they create chaos in order to function. Edwin Lois Cole has a great quote on this topic which is our quote of the week:
You don't drown by falling in the water; you drown by staying there. - Edwin Lois Cole
Locking Down a Very Clear Strategy
Our client discussions over the past couple of weeks have really focused on locking down a very narrow strategy. As competition increases and prices drop, now is the time to be the absolute best solution for your very well defined niche. It's also a time to review what's working and where capital allocation will produce the greatest return. For most of our clients, it means increasing operational efficiency to serve existing customers better while focusing new customer acquisition solely in that niche where you can have a monopoly.
High Performance Team Work
The Original Skunk Works by Nicolas Means on the Lead Developer YouTube Channel discusses the original skunk works at Lockheed Martin. It's an excellent example of how a high performance team functions.
Maintaining Dignity During the HR Crisis
Some of our closest friends, especially in the restaurant business, are struggling to let great people go. AirBNB is downsizing 25% of their staff, and the Message from Co-Founder and CEO Brian Chesky is a great example of setting expectations, honesty and transparency, and ensuring as much dignity as possible during these times.
We've been having weekly #alonetogether google hangouts trading stories, books, shows, and ideas - talking about things other than work. We setup a Slack channel for the same thing, here is what we are talking about. I highly recommend it.
We've maintained the good fortune of working on challenge projects with clients we love. Here's a couple of interesting things our team is currently working on.
I hope you are well and safe, please feel free to send any thoughts or ideas our way.